Your information
on ListTap.

Updated 2 November 2026.

Enquiries and launch updates

When you register your interest, we store your name, email, any optional message you send, submission date and your choice about launch emails. We use these details to record your interest and respond to your enquiry. If you tick the launch updates box, we may also email you ListTap launch news, product updates and offers. That choice is optional and the box is not preselected. We record the wording version and date of your choice.

Enquiries are stored in ListTap’s Supabase database and are not visible to website visitors or other households. We do not sell your contact details. You can request access, correction, deletion or removal from launch emails through the enquiry form. You can also email support@listtap.com.au from the address receiving updates with the subject Unsubscribe. Requests are processed manually. We retain a restricted opt-out record to prevent future marketing sends. Unticking the launch-updates box on a repeat enquiry is not an unsubscribe request. Essential account messages are separate. Any marketing emails will include an unsubscribe option.

Optional website analytics

If you choose Allow analytics, the public website and browser portal use Google Analytics 4 to measure visits, pages viewed, engagement, campaign sources and actions such as a successful enquiry or account registration. Google processes technical information such as IP address and browser/device information and sets cookies to distinguish browsers. Google may process this information on servers outside Australia. Advertising personalisation and Google Signals are disabled in our tag configuration.

The Google tag is not loaded until you allow analytics. Choosing Reject analytics does not prevent you from using ListTap. You can change your choice at any time using Cookie settings. Your choice is saved in this browser for up to 180 days; analytics cookies are configured to last up to 180 days. Rejecting later stops future collection and clears ListTap Google Analytics cookies in this browser, but does not automatically delete reports already collected.

We do not deliberately send your name, email, household identity, shopping-list contents, form answers or sign-in link tokens in analytics events. The website and portal report is separate from the operational household reporting described below. The current native mobile app does not include Google Analytics. See Google’s privacy policy and how Google Analytics handles data.

Service usage reporting

ListTap records daily signed-in website use, household actions and device activity to understand use of the service and improve reliability. Usage reports include account and household counts, days used, action counts, registered devices, firmware, battery and last-seen information when available. Identified activity is linked to your account and household and is restricted to the ListTap owner. We do not use third-party advertising trackers for these reports. Personal usage records are deleted with your account; shared household activity may remain for other members.

Your account and household

ListTap stores your account email, profile name, household membership, pantry items, shopping list, categories and linked devices to provide the service. Members of your household can access its shared list and pantry. Household activity is recorded to support syncing and troubleshooting.

Retailer connections

Product links are shared with your household. Your saved Woolworths or Coles list connection is associated with your own account. The optional shopping helper uses your existing Woolworths or Coles browser session to build a cart when you request it. It does not place orders or make payments. Read the shopping helper privacy information.

Hosting and browser storage

The website is hosted through ChatGPT Sites using Cloudflare infrastructure. Account, household and device information is stored using Supabase. The current Supabase project is hosted in Singapore. These providers process information needed to run their services. The portal stores authentication sessions and interface preferences in your browser. Fonts are requested from Google Fonts.

Your controls

You can edit your profile and household items in the portal, manage household members, remove linked devices and product links, and sign out of your account. Signing out or uninstalling the shopping helper does not delete your household’s stored information.

Who operates ListTap

ListTap is operated by Robert Hale, an Australian sole trader trading as List Tap, based in Brisbane. Contact support@listtap.com.au or use our enquiry form about privacy, access or corrections.

The mobile app

The ListTap app uses the same account, profile and shared household information as the website. It processes account identifiers, names and email addresses, pantry and list entries, quantities, saved retailer links, purchased-item history, household activity and optional Hub/Tap identifiers and status to provide the service. This information is linked to your account and shared with the appropriate household members.

Authentication sessions are stored using the phone’s secure credential storage. A copy of your household data, shopping selections and unsynced changes is stored on the phone for offline use. Saved changes upload when your connection returns. Local drafts are not a cloud backup. Sign out to clear the app’s saved account data, resolving or exporting unsynced changes first. Uninstalling the app does not delete your cloud account.

The mobile app bundles its fonts and category illustrations. It has no native advertising or analytics SDK, advertising identifier access or cross-app advertising tracking. It does not request your location, contacts, camera or microphone. If you choose to share a list through the phone’s share sheet, it goes to the apps or people you select. Retailer product links open your browser and those services apply their own policies.

Deleting your account and retention

You can delete your account online. Sign in, review the affected households, enter your current password and type DELETE to confirm. In the mobile app, the link is in Settings, Account and security. No support call or email request is required.

Deletion removes your account and profile, household memberships, personal retailer connections, invitations associated with your account and matching launch enquiry. A household with no other members is deleted along with its cloud list, pantry, activity and device records. For a shared household, another owner is required before its sole owner can delete their account. Other members keep their shared household, list, pantry and activity; creator references to your account are removed or transferred to another owner. Information that other people entered or retained in shared free-form content is not automatically rewritten.

Active account and household data is kept while needed to provide the service. Deleted data can remain in restricted provider logs and backups until their retention cycles expire. We may retain records needed for security or legal obligations and restricted marketing opt-out records to prevent unwanted email. Information already saved on another member’s phone or on a Hub is not remotely erased by account deletion; sign out or reset devices you control. Access tokens can remain valid until expiry, but deleting memberships removes access to shared household data.

Product availability

ListTap hardware remains in development. This website does not currently accept hardware orders or payments.